---
title: "Allow EasySignage Through Firewall | EasySignage"
description: "Learn what to check when a firewall, proxy, or network policy blocks EasySignage from connecting to your screens."
url: https://easysignage.com/how-to/tech-faq/how-to-allow-easysignage-through-firewall/
---

# How to Allow EasySignage Through Firewall?

Learn what to check when a firewall or network policy blocks EasySignage from connecting.

## How do I allow EasySignage through my firewall?

Make sure your network allows the player or browser to make outbound internet connections to EasySignage over HTTPS.

If a screen works on a mobile hotspot but not on your office network, the firewall or network policy is usually blocking the connection.

Check the following:

-   Outbound HTTPS traffic is allowed
-   DNS resolution is working correctly
-   The device date and time are correct
-   Any proxy or filtering appliance is not blocking the player

After you allow the network traffic, refresh the screen and try pairing again if needed.

## Helpful Links

-   [How to Fix “Unable to Connect to Server” on Samsung Screens](https://easysignage.com/how-to/tech-faq/how-to-fix-unable-to-connect-to-server-samsung-screen/)

-   [How to Fix Websites Not Displaying on Digital Signage Player?](https://easysignage.com/how-to/tech-faq/how-to-fix-websites-not-displaying/)

-   [Why Is My Digital Signage Player Showing Offline?](https://easysignage.com/how-to/tech-faq/why-is-my-digital-signage-player-offline/)