---
title: "Fix Player Stuck on Loading Library | EasySignage"
description: "Troubleshoot EasySignage player when it is connected to the internet but stays on Loading Library."
url: https://easysignage.com/help/troubleshoot/player-stuck-loading-library/
---

# Player Stuck on Loading Library

## Player Connected to Internet but Stuck on Loading Library

If your player is connected to the internet but keeps showing **Loading Library**, check the following:

1.  Verify the device **date and time** are correct.
2.  Verify the device **timezone** is correct.
3.  If timezone detection is stuck, switch to a **nearby timezone** and try again.
4.  Test the connection using your **mobile hotspot**.
5.  If it works on hotspot, your main network may be blocking EasySignage traffic.

When the date, time, timezone, and network access are correct, the player should load normally.

[Previous ##### Troubleshoot Guide](https://easysignage.com/help/troubleshoot/troubleshoot/)

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