---
title: "Digital Signage Media Approval | EasySignage"
description: "Turn on media approval so content from chosen teams waits for an approver before it plays on your digital signage, then approve or reject requests."
url: https://easysignage.com/help/media-assets/digital-signage-media-approval/
---

# Media Approval

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With **Media approval**, media from the teams you choose waits for an approver before it can play on your screens. Approvers see the waiting media on the **Approvals** page and approve or reject it. Media that isn’t approved isn’t sent to screens when you publish.

_Note: Media approval is included on the Enterprise plan. Only members of the **Administrators** team can turn it on and choose who needs approval._

## Turn on media approval

1.  Go to **Settings** > **Approvals**.
2.  Under **Media approval**, turn on the switch so it reads **Media approval is on**.
3.  Under **Who needs approval**, tick the teams:
    -   **Needs approval**: media this team creates waits for approval before it can play.
    -   **Approves media**: members of this team can approve or reject media waiting for review.

Each tick is saved straight away. The **Administrators** team always approves and never needs approval.

![Media approval settings in Settings > Approvals](https://easysignage.com/help/assets/img/settings/approval-settings.webp)

You can also set **Needs approval** and **Approves media** on the **Media Assets** row of a team’s **Permissions** tab. See [Teams](https://easysignage.com/help/user-mgmt/teams/#permissions).

## What uploaders see

When someone in a team that needs approval adds media, the item shows **Waiting for approval** in Media Assets and in the playlist editor. Hover over it to read “It won’t play until an approver approves it.”

-   You can still add the item to playlists, but it isn’t sent to screens until it is approved.
-   When you publish, a message tells you how many items wait for approval and weren’t sent.
-   A rejected item shows **Rejected**. Hover over it to read the approver’s reason.

Media that existed before you turned on approval, and media added by the Administrators team, plays as usual.

## Review requests

1.  Click **Approvals** in the menu on the left. The number next to it shows how many requests wait for you.
2.  Choose a tab: **Waiting for approval**, **Rejected** or **Approved**.
3.  Click a request to open it.

![Approvals page with requests waiting for approval](https://easysignage.com/help/assets/img/media-assets/approvals-page.webp)

Each request shows a preview of the media, who requested it, the location the uploader’s team works at, when it was requested and its version.

![An approval request](https://easysignage.com/help/assets/img/media-assets/approvals-request.webp)

-   To approve, click **Approve**. The media plays after the next publish. If you can publish, click **Publish now** to send it to your screens straight away.
-   To reject, click **Reject**, type a **Reason**, then click **Reject**. The uploader sees the reason, so say what to change.

![Reject window with the Reason field](https://easysignage.com/help/assets/img/media-assets/approvals-reject.webp)

You can’t approve or reject your own uploads. If the uploader changes the item while you have it open, a message asks you to check the new version first.

## Approve or reject several requests

1.  On the **Waiting for approval** tab, tick the requests.
2.  Click **Approve**, or click **Reject** and type one reason for all of them.

Use **Select All** to tick every request shown, and **Clear** to untick them.

![Several requests selected, with Approve and Reject](https://easysignage.com/help/assets/img/media-assets/approvals-bulk.webp)

## Find requests

-   **Search**: find requests by media name, by who requested them, or by the rejection reason.
-   **Location**: shown when requests come from more than one location. Choose a location to see only its requests.

Approvers see requests from the locations they cover. If you use [Locations](https://easysignage.com/help/account-settings/digital-signage-locations/), limit approver teams to the locations they look after.

## If your media was rejected

1.  Click **Approvals** and open the rejected request. The reason is shown under **Reason for rejecting**.
2.  Click **Edit in Media** to change the item, or click **Send for review again** to send it back unchanged.

## Turn off media approval

1.  Go to **Settings** > **Approvals**.
2.  Turn off the switch, then click **Turn off**.

Items waiting for approval are released and play after the next publish. Rejected items stay off your screens.

## Approval emails

Approvers get an email when media waits for review, and uploaders get an email when their media is approved or rejected. See [Email Notifications](https://easysignage.com/help/account-settings/digital-signage-email-notifications/).

## Related articles

-   [Media Assets](https://easysignage.com/help/media-assets/digital-signage-media-assets/)
-   [Teams](https://easysignage.com/help/user-mgmt/teams/)
-   [Locations and Regions](https://easysignage.com/help/account-settings/digital-signage-locations/)

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