---
title: "Digital Signage Email Notifications | EasySignage"
description: "Set up digital signage email notifications for approvals and screen status, choose recipients and how often, and turn off emails you don't want."
url: https://easysignage.com/help/account-settings/digital-signage-email-notifications/
---

# 18- Email Notifications

-   [Open in Claude Ask questions about this page](https://claude.ai/new?q=Read+https%3A%2F%2Feasysignage.com%2Fhelp%2Faccount-settings%2Fdigital-signage-email-notifications%2F+so+I+can+ask+questions+about+it.)
-   [Open in ChatGPT Ask questions about this page](https://chatgpt.com/?hints=search&q=Read+https%3A%2F%2Feasysignage.com%2Fhelp%2Faccount-settings%2Fdigital-signage-email-notifications%2F+so+I+can+ask+questions+about+it.)

EasySignage can send two kinds of email notifications:

-   **Approval emails**: to approvers when media waits for review, and to uploaders when their media is approved or rejected. See [Media Approval](https://easysignage.com/help/media-assets/digital-signage-media-approval/).
-   **Screen status emails**: a summary of the screens that went offline and the screens that came back online.

Administrators choose which emails the account sends. Each person can then turn off the emails they don’t want.

## Set up notifications for the account

_Note: Only members of the **Administrators** team see **Notifications** in Settings._

1.  Go to **Settings** > **Notifications**.
2.  Turn **Approval emails** on or off. It is on by default.
3.  Turn **Screen status emails** on or off. It is off by default.
4.  In **How often**, choose **Every 10 minutes**, **Every hour** or **Once a day**.
5.  In **Recipients**, type each email address and press Enter or a comma after it. You can add up to 50 addresses, including people outside your account.
6.  Click **Save** to save the recipients.

![Notifications in Settings](https://easysignage.com/help/assets/img/settings/notifications-account.webp)

-   The switches and **How often** are saved as soon as you change them. Only **Recipients** needs **Save**.
-   To check the setup, click **Send test email**. A sample screen status email goes to the addresses in **Recipients**.
-   Screens are checked every 10 minutes, so an email can arrive up to about 20 minutes after a screen goes offline or comes back.
-   **Once a day** sends the email at 12:00 UTC. The list shows that time in your own time zone.
-   Approval emails are sent at most once every 10 minutes per person.

A recipient who has turned off screen status emails in their own settings is shown with a muted bell, and doesn’t receive them.

## Choose your own email notifications

Every user can turn off the emails they don’t want to receive.

1.  Go to **Settings** > **My Account**.
2.  Under **Email notifications**, turn **Approval requests and decisions** or **Screen status alerts** on or off.

![Email notifications in My Account](https://easysignage.com/help/assets/img/settings/notifications-personal.webp)

-   Your choice applies to every account you belong to or manage.
-   If an administrator has turned an email off for the account, the switch shows “Turned off for … by an administrator”. You don’t get that email from that account, whatever your own setting is.

## Related articles

-   [Media Approval](https://easysignage.com/help/media-assets/digital-signage-media-approval/)
-   [My Account](https://easysignage.com/help/account-settings/digital-signage-profile-settings/)
-   [Player Showing Offline on Dashboard](https://easysignage.com/help/troubleshoot/player-offline-on-dashboard/)

[Previous ##### 17- Locations and Regions](https://easysignage.com/help/account-settings/digital-signage-locations/)

[Next ##### Licences and Billing](https://easysignage.com/help/licences/digital-signage-licences/)
